Integrating with Salesforce Experience Cloud: Overview

Integration Components

1. Single Sign-On (SSO)
   1. Uses Salesforce as the Identity Provider
   2. Standard SAML 2.0 implementation
   3. Automatic user session management
2. Application Embedding
   1. Secure iframe integration
   2. Maintains Salesforce navigation/branding

Implementation Phases

Phase 1: SSO Configuration

• Set up Salesforce Connected App
• Configure SAML settings
• Test SSO flows

Phase 2: Embedding Setup

• Add application to Experience Cloud
• Configure security settings
• Test embedded application

Technical Requirements

• Salesforce Experience Cloud license
• SSL/HTTPS enabled domains
• Admin access to Salesforce
• Basic understanding of SAML

Support Provided

• Implementation documentation
• Technical support during setup
• Testing assistance
• Post-implementation support

Common Questions

Q: Do we need a Salesforce developer? A: No. This is a standard configuration using Salesforce admin tools.

Q: Will this affect our existing Salesforce setup? A: No. The integration is self-contained and won't impact existing configurations.

Q: Can we test before going live? A: Yes. We recommend testing in a Salesforce sandbox environment first.

Next Steps

• Review technical requirements
• Schedule kick-off call
• Begin implementation
• Testing and validation
• Go-live

Contact your account manager to begin the integration process.